Returns & Exchanges

At Clothes Mentor, we want you to love your sustainable fashion finds, which is why we offer a straightforward return process for items that don't meet your expectations. Please ensure all items are returned in their original sold condition with tags still attached within 7 days of purchase.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are within the 7-day return window and still have the original Clothes Mentor price tags securely attached.

• 2.
  Gather Documentation

  Locate your original paper receipt or digital order confirmation to validate your purchase and ensure a smooth refund process.

• 3.
  Visit Your Store

  Bring the items and your proof of purchase back to the specific Clothes Mentor location where the original transaction occurred.

• 4.
  Receive Your Refund

  Once our team verifies the item condition, we will issue your refund to the original payment method or provide store credit per your preference.